| TERMS & CONDITIONS |
| • 'Condition' means the standard terms and conditions of sale set out below, including any special terms and conditions agreed in writing by us
• 'Contract' means any contract for Goods made between you and the Company
• 'Goods' means the packaged products or services which we shall supply in accordance with these Conditions
• 'We' means Sheths Interiors Ltd registered in England No. 11119746 at Sheths Building, Unit 2 & 3, Kent Street, Blackburn, Lancashire, BB1 1DE. Vat no. 284190589.
• 'You' means the customer seeking to purchase the Goods from us and 'You' shall be construed accordingly. |
| Making A Purchase |
| To make a purchase, browse www.shethsbathrooms.co.uk, click on the item details that you wish to purchase and add to the basket. Once all the items would you like to purchase are in the basket, click on ‘Checkout’ and some details will be requested .i.e. Log-in details and credit card details to satisfy an order. shethsbathrooms.co.uk accepts credit or debit card payments by Solo, Switch, MasterCard or Visa. |
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| WHERE WE DELIVER
& THE ACCEPTANCE PROCESS |
All delivery indications or completion dates are estimated and are dependent in part upon prompt receipt of all necessary information to service an order. Sheths Interiors Ltd reserves the right to allocate, in its sole discretion, inventories, production, and services when such allocation becomes necessary. In no event will Sheths Interiors Ltd be liable for any premium transportation, re-procurement, or other costs or losses incurred by Buyer as a result of Sheths Interiors failure to deliver products in accordance with indicated delivery/performance schedules.
If goods are ordered at the weekend or on a bank holiday, the order on the next working day and delivery dates will vary accordingly. If a delivery would normally fall due over the Christmas shutdown period, the delivery period may be extended to a later date. We endeavour to deliver all goods on time, however delays are possible.
Our pallet couriers only supply 1 driver to deliver your order and are not insured or obliged to assist in carrying your goods into/onto your property. The extent of their contract is to wheel your pallet on to your driveway/path, not to physically move them into your garage or property. Deliveries are made to the nearest hard road point and for the avoidance of doubt we are only insured and required to deliver the Goods to your delivery address and not to bring them into a property or install them. For large orders a pallet will invariably be used to transport your Goods, this pallet is your responsibility when delivered to dispose of as deemed necessary. It is not the delivery drivers responsibility to take this away with them.
We endeavour to deliver most products within 7 days; however some items may take longer due to fluctuating stock levels from our suppliers/manufacturers. All delivery dates given are only and always provisional, whilst we strive to always deliver on a pre-organised, amicable day, sometimes it is completely out of our control that situations arise that we can not foresee. Where we can we will try to notify of a potential problem with deliveries or times, however sometimes it is not always possible to do so. We are not bound by any delivery day/dates that either we or our sub-contracted couriers have organised. If the delivery has not taken place through no fault of your own, then we will often arrange another suitable date at yours and our convenience. For the avoidance of any doubt we shall not be liable for any loss arising from delay in delivery or non-delivery.
Before signing for goods please ensure that all products have been carefully inspected for any courier damage. In the case of pallet deliveries please check all goods carefully, and in the unlikely event of damage please return the damaged goods to the driver and take receipt of the good items. If any item is damage please let us know and do not sign the collection sheet, Just write as damage or uninspected goods. A full set of Delivery Guidelines will be emailed to you upon receipt of any order that require a pallet delivery.
Tradesmen should not be booked until goods are received and checked thoroughly. We can not accept liability or 3rd part costs incurred as a result of any delays in despatch. Please allow a suitable timescale before your plumber/installer starts work to the delivery of your goods, so that in the unlikely event of any damages, suitable time can be given to the replacement of said goods.
All delivery charges are clearly displayed on the basket stage of your order. These carriage charges are based on standard UK Mainland deliveries using our economy delivery schedule. In most instances delivery timescales can be improved however these may be subject to a carriage surcharge. The following areas/locations may be subject to a carriage surcharge: Non UK Mainland i.e Isle of Man, Isle of Wight, Shetland Islands etc. Please ring for full details and a price will be given on application. You will be notified prior to delivery if your order incurs a postal surcharge.
Goods can only be delivered to the customer's address (they cannot be left with a neighbour) and must be checked and signed for. If the delivery is to a communal building like a block of flats, please note that the driver may require help unloading. The Carrier may also ask to see identification before leaving the goods, (to protect us from Credit Card fraud).
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| We advise against
booking trades for installations until the goods have arrived and
been checked for correctness, damage or shortages. Delivery dates
are estimated and no liability can be accepted for costs caused by
late deliveries or for any other reason. However, delivery times do vary according to the manufacturer. If you would like to clarify with any products on their approximate leadtime please contact us for more details.
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| DELIVERY CHARGES |
We make every effort
to keep our delivery charges as low as possible and attempt to deliver
the goods as soon as they become available. Our charge depends solely
on the financial cost of the order. Delivery dates and times depends
on availability of stock (normally 7 - 10 working days, Furniture 3-4 weeks), manufacturers and size of good, Smaller items may be delivered direct from the manufacturer/supplier (normally within 5 working days), but our
customer advisors will speak to you with all the details. Details
of the delivery schedule will be forwarded to your designated order
email address and all amendments will be disclosed to the same email
address.
FOR EXAMPLE: MATKI SHOWERS, FURNITURE FROM DURAVIT, KEUCO & KOHLER ARE SPECIAL ORDER, SPECIALLY ORDER FOR YOU TAKES 4 - 6 WEEKS LEAD TIME, ALTHOUGH WE MAY DELIVER SOONER YOU MUST ALLOW US THIS TIME FOR DELIVERY JUST IN CASE. |
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| SHIPPING & HANDLING CHARGES for Mainland UK: |
| Total Weight |
Delivery Cost |
| under 10 kg. |
£12 |
| 11 kg. to < 25 kg. |
£25 |
| 26 kg. to < 40 kg. |
£50 |
| 41 kg. to < 150 kg. |
£70 |
| 151 kg. or more |
£99 |
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| PRICE GUARANTEE |
We reserves the right to change or withdraw prices for the products or services it offers for sale without prior notice. If we price for any product or service is increased, the price in effect prior to the increase will apply to orders received prior to the effective date of the increase and shipped within a period of 30 days after the effective date of increase.
Prices are in Sterling Pounds unless otherwise specified. All prices contained on our website include VAT (unless otherwise specified). VAT is charged at the correct current rate as set out by the British Government. All payments are charged in British Pound.
Unless otherwise specified by Sheths Interiors Ltd in writing, all taxes and other charges imposed by federal, state, local, or foreign governments on the manufacture, sale, shipment, import, export, or use of the products or services shall be added to the price and billed to and paid by Buyer. Buyer shall defend, indemnify and hold harmless Sheths Interiors Ltd from and against all liabilities for such taxes or charges and attorneys' fees or costs incurred by us in connection therewith.
In the event that there is a pricing error on the website then we will not be bound to honour any orders made at that price. You will be notified immediately that this is the case and we will not be held liable.
Special order items are non-returnable and are often subject to lead time. You will be notified of a delay in order when we come to order your items. Once a special order has been ordered we can not accept cancellation.
All delivery charges are clearly displayed on the basket stage of your order. These carriage charges are based on standard UK Mainland deliveries using our economy delivery schedule. For countries/regions that do not appear as a shippable area please call or email for a quotation.
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| PAYMENT |
All balance owing
to us is to be paid in full before any goods will be dispatched. If the Customer fails to make any payment before the due date, then
without prejudice to any other right we will be entitled
to:
The contract will be counted void and terminated resulting in
us using any payments made by the customer to cover
all administration and restocking charges. And if the necessity
arises an invoice for any outstanding fined will be sent to the
registering address and expected to be paid as any other fine.
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| WARRANTY |
All goods supplied by the Sheths Interiors Ltd are warranted free from defects for 12 months from the date of delivery (unless otherwise stated). This warranty does not affect your statutory rights as a consumer.
This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Suppliers instructions, misuse, or any alteration or repair carried out without the Suppliers approval.
If the goods supplied to you are damaged on delivery or don't correspond with specification (other than in respect of a bespoke specification), you should notify us in writing either via our e-mail address (orders@shethsBathrooms.co.uk) or fax number shown within the Contact Us section of the website within 3 days from the date of delivery.
If the goods supplied to you develop a defect in relation to their quality or condition while under warranty you should notify Sheths Interiors Ltd in writing via the e-mail address or fax number shown within the Contact Us section of the website, as soon as possible, but in any event within a reasonable time after discovery of the defect or failure.
Where any valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods or their failure to meet specification (other than in respect of a bespoke specification) is notified to Sheths Interiors Ltd in accordance with these conditions of supply, we shall be entitled to replace the goods (or the part in question) free of charge or, at our sole discretion, refund you the price of the goods (or a proportionate part of the price), but we shall have no further liability to you.
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| CANCELLATIONS |
If you wish to cancel an order please inform us by email (orders@shethsbathrooms.co.uk) or by telephoning us on 01254 679432. You must provide the following information when cancelling an order: Your Name, Your Order Number, Date of Order, Details of Cancellation.
We will acknowledge your request by email and arrange to refund you by your chosen method of payment. If you do not receive an email from us acknowledging your cancellation then your order has not been cancelled.
Orders that are cancelled after the order has been dispatched will be subject to delivery and returns collection charges incurred.
We can not accept any cancellations for any Special Order items. Such as Bathroom Furniture, Shower Enclosure / Cabin, Freestanding Baths and Mirrors as these products are specially ordered for you. You would have been notified if your order was a special order. Please note that your right to return Goods pursuant to the Distance Selling Regulations 2000 does not apply in this contract where the Goods are manufactured for you, customised to your specifications or specially ordered and non stock items.
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| DAMAGED GOODS |
Please inspect goods thoroughly before signing, if it is not possible sign the proof of delivery note as "unchecked". You must inform us in writing, via email or fax within 72 hours of delivery if any goods are damaged or missing. We cannot accept liability for damaged goods if you do not inform us within the 72 hours.
Products shall be inspected by Buyer upon delivery and services, upon performance. Notice of rejection or claim for shortages, damaged product, or other nonconformity must be submitted by Buyer to us in writing within 3 working days of shipment or performance, and must specify the particular respects in which the delivery, products, or services, as applicable, are nonconforming. Buyer shall have no right to exercise any remedial rights until notice of nonconformity has been given to us and we afforded a reasonable opportunity to cure such nonconformity, if appropriate.
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| RETURNS POLICY |
| The conditions
apply to all contracts for the sale of goods on the www.shethsbathrooms.co.uk website,
whereby any order placed for goods will be accepted only on these
conditions. By visiting www.shethsbathrooms.co.uk, you are accepting and consenting
to the practices described in the . |
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| PRIVACY POLICY |
| We realise
that information about you is used and shared in a trusting, sensible
and careful manner. The privacy notice describes our privacy policy
and outlines how we will use the collected information lawfully (in
accordance to the Data Protection Act 1998). By visiting www.shethsbathrooms.co.uk,
you are accepting and consenting to the practices described in the
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| STATUTORY RIGHTS |
| Where you as a consumer as defined by the Distance Selling Regulations 2000 your statutory rights are not affected by our Terms and Conditions. |
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| SECURITY POLICY |
| We realise that
a great deterrent to shopping online, is the risk involved with purchasing
goods with your credit card. We at Sheth’s take this very seriously
and have linked our website to a very secure and safe e-merchant.
By visiting www.shethsbathrooms.co.uk, we will ensure all sensitive information
is protected by a 128 bit encryption and you are accepting and consenting
to the practices described in the . |
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| DISCLAIMER |
We makes no representation or warranties on this website and we provide the information displayed on an "as is" basis to the fullest extent permitted by Law.
Sheths Interiors Ltd aim to ensure that all the information and content and images on this site are accurate and up to date. We accept no responsibility or liability if material is viewed from this website and action is taken by an individual and loss or damage is caused.
If external sites have been linked to from this site, we do not accept any responsibility for the content displayed on their pages.
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SHOPPING
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